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Centering On...The Majority of the Health Care Worforce

November 5, 2002

A few weeks ago I had the honor of addressing the Association of Schools of Allied Health Professions at its annual meeting. Both the Pew Commission and the Center for the Health Professions have been actively involved with the allied health community and the over two hundred different professions and occupations that they represent. Over the years I have come to recognize the ways in which these professionals (i) are invisible to many policymakers.
However, much like the crisis brewing within the nursing community (ii), there are pressing issues in our allied health workforce; perhaps even greater, and better hidden.

Approximately sixty percent or of all health care workers fall into the "allied health" category. In other words they constitute a workforce of about six million professionals (compared to the largest professional segment of two and a half million nurses.) And because of the extreme segmentation of their education, regulation and practice, there is little, if any, crossover in work duties. If you are short two lab techs, for example, it is difficult to simply find two more to cover a shift.

Many of the issues facing allied health do not differ from those that confront nursing: the growing demand for care anticipated by the aging U.S. population, the collateral aging of the health professional population, more competition for employment of the smaller entry-age cohorts of potential workers, extreme pressure within health care for higher quality and cost containment at a time when levels of acuity are growing, a proliferation of new demands brought on by
technological change and innovation, tighter budgets leading to lower salaries, and a growing opportunity for women outside of health care.

In thinking about the unique challenges facing allied health, several distinctive opportunities for solutions come to mind. In particular, for allied health educators, these opportunities could lead to an important repositioning of their profile on campus and within health care practice.

First, the education community should revisit the multi-skilling proposals of the early nineties. These seem to have lost their way. The flexibility that such programs and practice models projected will be desperately needed by the system of care as it responds to the challenges ahead. These should be built into incremental career ladders that allow students to continuously reenter the educational and training programs from the workplace.

Second, schools should take the lead in creating entirely new arrays of education. Most important among these is the further development of education/work partnerships. As care systems realize just how threatening the lack of appropriate workers will be, they will be increasingly ready to engage in new types of relationships with schools. A second great opportunity will be those programs that build stronger ties to labor and provide education for members of the service unions. Ideally, partnerships should be three way combinations among management, labor and education. Such integration offers great rewards as we look to high school students as a primary source of new health care workers.

Related to these partnerships is the research and management consulting opportunity to become the expert on how to build and sustaining management/labor partnerships. These partnerships seem inevitable as a way of rationalizing the system of care, but they will need academic support to make them successful. This is a green field for the allied health schools to move into.

Fourth, as the population ages it will need more health care workers as well as creative new ways to organize and deliver health care services. Allied health represents the workforce that will carry most of this service responsibility.
Schools and professions should strengthen their ties to the aging population, and to the large organizations that are their advocates, without delay.

Part of this infrastructure rebuilding to serve the aging population will need to be built outside of the health care citadels of today and find itself realigned with local communities. Allied health should examine how it currently relates to the greater, non-care delivery community, and push to improve its understanding and relationship with its members. This activity should range from informing curricula in the local high schools to monitoring building codes of government planning agencies.

Allied health has made significant strides in adding a health services agenda to its research focus - this should continue. Knowing how and when allied health care workers add value to a care service process will be vital information, and the workers who make up the profession must be aware of the importance of their roles as they move forward.

Accreditation still hangs around the neck of allied health schools and keeps them from addressing these and other challenges. The accreditation process should be radically reformed in order to serve these institutional purposes, or it should be abandoned.

Finally, to carry out all of these recommendations, the allied health schools must be willing to invest in leadership. Leadership in education, practice and policymaking can make a difference, but it requires attention and resources.

The Center for the Health Professions looks forward to continuing its work with the allied health community and the vital interests it serves.

Edward O'Neil, M.P.A., Ph.D.
Director, The Center for the Health Professions
University of California, San Francisco
3333 California Street, Suite 410
San Francisco, CA 94118
(415) 476-8181
(415) 476-4113 (fax)
eoneil@itsa.ucsf.edu

(i) Ruzek, J, et. al., The Hidden Health Care Workforce, Center for the Health
Professions, San Francisco, 1998.
(ii) Kimball B, O'Neil E. Healthcare's human crisis: the American nursing shortage.
Princeton, NJ: Robert Wood Johnson Foundation; April 2002

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