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AHA: Working on Workforce

July 3, 2002

The American Hospital Association's (AHA) Commission on Workforce for Hospitals and Health Systems recently issued a report aimed at helping hospitals deal with the current and coming health care workforce shortage.

In Our Hands: How Hospital Leaders Can Build a Thriving Workforce focuses on five key areas for addressing this issue:

  • fostering meaningful work
  • improving workplace partnerships
  • broadening the base of health care workers (ie, increased diversity)
  • collaborating with others
  • building societal support

During the AHA's Annual Membership Meeting in Washington, DC, three hospitals highlighted in the report shared their success stories in addressing workforce concerns:

  • New Hanover Regional Medical Center (Wilmington, NC) introduced a mentorship program that helped reduce staff attrition 26% over 2 years.
  • Turnover dropped significantly at Baptist Health (Pensacola, FL) since implementation of internal communications initiatives, including quarterly forums by the administrator with staff on all three shifts.
  • The Salsbury Scholarship Program, administered by the Arizona Hospital and Healthcare Association and the Healthcare Institute, has helped increase the cultural and ethnic representation of the Arizona healthcare workforce by awarding scholarships to students of Hispanic, Native American, African American, and Asian backgrounds.

Source: ASAHP Web site

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